Questions and Answers

There are various ways to book your desired villa: You can send us an email, book directly on the finca page, or, if you already have an offer from us, book through the link in the email. All you need are your personal details. Please only book when all questions within your travel group or with us have been fully clarified!

With a non-binding inquiry, we send you a concrete offer via email, which you can then book bindingly. When you click "BOOK NOW," we will immediately forward your booking request to the finca owner after you enter your personal details and send you the final booking confirmation after their approval.

Unfortunately, we cannot reserve a period without a binding booking. Unlike a hotel, a finca has only one availability for your period. The owner relies on having the best possible occupancy, so the rule is: first come, first served. Our tip: Clarify everything within your group and reach out to us with any questions about the property. Once all uncertainties are resolved, you can book with a clear conscience.

An important point: If you have any uncertainties, please contact us! Each finca has flexible arrival days and minimum stay durations.

On www.millorca.com, you can enter your desired period and wait for the result. Each finca also has its own booking calendar, which you can find at the bottom of the respective finca page. There you will find all the necessary information such as arrival days and minimum stay duration.

In general, most fincas are only bookable weekly (7 nights) from Saturday to Saturday from June to September!

We strive to make as many guests happy as possible and keep the occupancy of our fincas as accurate as possible. Normally, the calendar is up to date. We work with direct interfaces to the owner that keep our booking calendars current, but technical overlaps or delays can always occur. Therefore, we always work on request, meaning that the owner must give their OK for the booking after your reservation. This is for your safety. If an owner cannot confirm, we will always resolve this special case in your best interest; no one has to forgo their finca.

This means that the finca is registered for 6 persons, but only 4 regular sleeping places (in the form of beds) are available. The additional +2 persons must either sleep on a sofa or in an extra bed (provided the owner has one).

No. Each finca has a rental permit from the Ministry of Tourism, which specifies a maximum number of persons. The finca is registered with this occupancy number. A violation can result in you having to leave the house. So please only arrive with the correct number of persons.

Pets are warmly welcomed at Millorca! For us, pets are also guests whom we want to make as comfortable as possible. Therefore, we have included pets in our search filter alongside adults, children, and babies (pets must be specified in any case!). There are pet-friendly owners, owners who accept pets for a cleaning fee, but also allergy-friendly fincas where pets are not allowed. In case of doubt, just ask our care staff.

Upon arrival at the finca, you must pay a deposit in cash to the owner or manager at check-in. The amount of the deposit varies and will be communicated to you during the booking process. It serves as security for any damages.

We maintain a good relationship with the finca owners; all are cooperative and friendly. A deposit is not meant as a "penalty," but rather to encourage responsible handling of the inventory. The fincas and their furnishings are very expensive, and the deposit is relatively low. Of course, something can always break, like dishes or a vase. In such cases, no owner will withhold the deposit. If you behave properly, you will receive the full deposit back.

You will receive the exact address of the finca as soon as you have paid the remaining balance, at the latest 5 weeks before the start of your trip. The local contact person with a mobile number will also be provided, who will welcome you at the finca.

After booking, you will initially receive a booking confirmation via email with all relevant information regarding your booking: your chosen travel period, the total price, payment due dates, cancellation conditions, and important contact information. The rest will follow, as described above, once your remaining payment has been received by us.

Unfortunately, this is not possible. The amount must be received by us as a single sum under the purpose of use we have specified. Please come together before booking; the person who books will also receive the payment requests.

The remaining payment of 70% of the total price must be made no later than 5 weeks before the start of the trip. We will remind you via email about the remaining payment and inform you about the various payment methods. You will again be informed about all possible payment modalities and guided by us. You can choose a payment method for the remaining payment, just like for the deposit. It is not necessary to choose the same payment method as for the deposit! The receipt of the remaining payment will be confirmed by us via email.

The deposit for a finca is 30% of the total price. It is due within 7 days after we have confirmed your booking. You can choose which payment method you would like to use (bank transfer, PayPal, or credit card) during the booking process. You will receive all instructions and payment details in your booking confirmation, and of course, we will assist you in this process. Once the deposit has been received by us, you will receive a deposit confirmation. If you have any questions about the payment process, you can always contact us.

A voucher code can only be used for bookings made after the announcement of the promotion and within the promotional period. Unfortunately, it is not possible to apply the voucher to bookings that were completed before the promotion was published. We understand that it can be frustrating when a promotion starts shortly after your booking, and we regret that we cannot retroactively credit the voucher in such cases. Please understand that this regulation is necessary to ensure fair conditions for all customers.

Please plan your arrival so that you are on time at the finca by 4 PM on the day of check-in! Our cleaning team needs a few hours to make the property and the finca spotless before you arrive. However, a quick call to our local contact person can give you an estimate of whether an earlier check-in is possible.

Unfortunately, that is not possible. Our cleaning team will prepare the property and the finca after your departure to provide the next guests with a clean and cozy home. Please plan your departure so that you check out shortly before 10 AM.

If you are arriving late, please contact the host directly. All contact details have already been provided to you, and he is available on the day of arrival at any time. Don't worry, he will welcome you at the finca even late in the evening.

Yes, it is absolutely necessary to present a valid ID. There are two reasons for this:

• Entry: Without a valid identification document, you cannot pass through the Croatian border crossings.
• Registration with the tourism board: Every guest must be registered with the Croatian tourism board.

IMPORTANT: The tourist tax (city tax) has not been included in the total price since 2018! This must be paid on-site to the finca manager.

Some search engines and navigation providers have difficulty accurately locating addresses. No problem, we will send you the exact coordinates of the finca via email. You can simply copy these from the arrival information and enter them into your smartphone or GPS. The coordinates of the finca are 100% reliable.